Email Authorization

Domain Authorization

As part of your implementation onboarding, one of the tasks will be to set up DNS records for Email Authorization. So, what exactly does this mean? :)

We are all acquainted well with SPAM right?  To ensure that system emails sent from Progetta LEARN don't end up in your applicants or students SPAM folders, you will need to authorize Progetta LEARN to send emails on your behalf.  This is called Domain Authorization and this requires setting up specific CNAME DNS records for your email domain to ensure Progetta LEARN is a verified sender of emails.

As part of the implementation, you will choose an email address to send emails from, say:

school @my.domain.com


CNAME Records

Once you've made the decision on which email to use, we will send you a link to a list of records that you will need to setup in your DNS to verify the domain.  We'll forward this to you along with instructions on how to do this.  An example set of records would look something like this:

Status Type HOST VALUE
Verified CNAME em1234. my.domain.com u0916526.wl256.sendgrid.net
Verified CNAME s1._domainkey. my.domain.com s1.domainkey.u0916526.wl256.sendgrid.net
Verified CNAME s2._domainkey. my.domain.com s2.domainkey.u0916526.wl256.sendgrid.net

Testing

It's important that you test your newly created records to ensure you are getting the correct responses. The easiest way to do this is to go to Google's DNS Lookup for CNAME: https://toolbox.googleapps.com/apps/dig/#CNAME/ and enter the host values for your domain (which you will have received via email).  A successful test will then show the correct VALUE for the HOST entry that you've entered in.

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